Home care organizations are as vulnerable as any to complaints and reports of misconduct or wrongdoing.

Issues that necessitate an internal investigation encompass not only allegations of fraud, theft and misconduct, but also situations of misuse and loss of patient information, and safety and code violations. Home care agencies need to be prepared to address these problems properly, and employ processes that prevent them from happening in the first place.

• I-9 form tracking
• Keeping current with Medicals
• Criminal Background checks tracking
• Evaluations
• Compliance Reports

This webinar revealed new ways to conquer challenging situations faced by coordinators every day.

Clients learned how to use our tools to schedule visits quickly and reliably, discovered ways to identify conflicts early and found new solutions for staffing and scheduling using the permanent week. They now have a clear understanding of how the alternate week scheduling, mutual case and roll-over features work.

• Setup of Patients
• Plan of Care
• Mutual Cases
• Vacation and other time off
• Contract Management
• Authorization Management
• The Masterweek Management
• Scheduling with alternate weeks
• Roll-over
• Permanent vs Temporary Scheduling
• Overtime Management
• Scheduling of Reports

This webinar was a continuation of last session
"Scheduling I".

• Use our new Smart Maps features for assigning cases and displaying best routing options
• Perform availability searches and tackle cluster care challenges geographically
• Identify and reduce potential overtime pay before it happens
• Gain an in-depth understanding of our Time & attendance features, and much more

• Validation of Paper Duty Sheet
• Overtime Management
• Time and Attendance
• Availability
• Smart Maps

We've solved your problem by having our system run your employees against all Exclusion Lists for OMIG, OIG, EPSL and GSA once a month. Our new functionality utilizes special algorithms to identify and capture all potential versions of a name; ie if your are looking for Smith, it will also check for Smiths, Snith...

This webinar showcases several new tools – including our new unified messaging and exclusion lists checking features. Also revealed – key updates to the system, such as Caller-ID availability with our Time & Attendance module. Further, clients learned about our freshly updated electronic billing and remittance modules.

• Time and Attendance - Caller-ID
• Exclusion Lists
• Electronic Billing
• Electronic Remittance
• Unified Messaging ("ConeXus")

Billing couldn't be easier than with HHA eXchange's simplified invoicing - processing thousands of invoices in a single batch within seconds. Invoices are submitted electronically (837 or other customer exports) or you can have them customized and printed. An integrated Accounts Receivable module provides aging reports, receiving and posting of payments, and export to QuickBooks or other financial packages.

• PRE-BILLING
• Review of Edits/rules
• BILLING
• Review of Rules
• Electronic vs. Paper
• Best Practices
• PRE-BILLING AND BILLING REPORTS