Last updated: March 22, 2023
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Products, including information:
When you use the patient side of the application, we collect:
When you use the provider side of the application, we collect:
We collect this information in the following manner:
Use of Information
We strive to improve and personalize the experience of each user. More specifically, we may use the information we collect about you as follows:
Any information submitted to Company through our Products in connection with applying for a position with our company will be used solely for the purpose of considering and moving forward with your application. We may retain personal information from your application for the purpose of considering your application for current or future employment needs with our company and such information may be shared with third-party service providers whom we retain to gather, maintain, and evaluate candidate applications for job postings.
With Whom We Share Information
In any situation, we reserve the right to raise or waive any legal objection or rights available to us.
Your Choices Regarding Collection and Use of Your Information
You, as a user, have the following choices regarding information provided to the Site:
Information Retention Policy
Our Products are restricted to individuals fourteen (14) years of age and older. No one under the age of fourteen (14) may provide any information on the Products. We do not knowingly collect information from children under the age of fourteen (14). If we are informed that a user is under the age of fourteen (14), we will immediately close that user’s account and delete such information. Should you have knowledge that a user is under the age of fourteen (14), please contact us immediately.
Visiting the Site from outside the U.S.
All information provided by users will be protected in accordance with industry standard protocols and technology. We have physical, electronic and procedural security measures in place to prevent misuse and modification of your information under our control and to prevent any loss thereof. We do not collect users’ personal information other than as set forth herein or with respect to any specific transactions, consents or disclosures. In order to further protect your personal information, access to your account is password-protected so that only you and authorized Company employees have access to your account information. Additionally, we regularly analyze the Products for possible vulnerabilities that could lead to a security breach. It is your responsibility to secure your log in information and prevent others from discovering such information. Extremely sensitive information, such as credit card information, is transmitted in encrypted form. Unfortunately, the internet, mobile networks, and other networks our Products rely on are not completely secure and thus we cannot 100% guarantee the security of any information provided to Company by our users. Please also note that email and other communication methods may not be secure and you should avoid sending any personal information via such channels.
Polls and Surveys
We and our third party affiliates may occasionally conduct polls and surveys in which you may be invited to participate. Such invitation may be random or may be based on non-identifiable information gathered by us or the third party. Your participation is completely voluntary and you may be asked to provide personally identifiable information in order to participate. Information gathered in connection with surveys or polls will be used only in connection with that survey or poll and will not be disclosed with any third parties unless specifically requested and consented to. You may opt-out of participation in any polls or surveys by changing your personal account settings.
PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
Effective Date: January 23, 2023
Last Updated on: January 23, 2023
Information We Collect
We collect Personal Information. Personal Information does not include:
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use, or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
We do not sell personal information. In the preceding twelve (12) months, Company has not sold the following categories of personal information to the categories of third parties indicated in the chart below.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know, Delete, or Correct), we will disclose to you:
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know, Delete, or Correct), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Right to Correct
You have the right to correct personal information that we hold about you (the “right to correct”).
Exercising Your Rights to Know, Delete, or Correct
To exercise your rights to know or delete described above, please submit a request by either:
Only you, or someone legally authorized to act on your behalf, may make a request to know. delete, or correct related to your personal information.
You may also make a request to know, delete, or correct on behalf of your child.
You may only submit a request to know twice within a 12-month period. Your request to know. delete. or correct must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know, delete, or correct. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact [email protected]
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
We will deliver our written response by mail or electronically, at your option.
The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will only use Personal Information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
In compliance with the European Union (“EU”) General Data Protection Regulation (“GDPR”), we may rely upon one or more legal bases defined in the GDPR to collect, use, share and otherwise process the Personal Information of individuals located in the EU, including where:
Where we collect, use, disclose and otherwise process your information based on legitimate interests, we may rely on the following interests:
If you are located in the EU, under certain circumstances, you may have certain legal rights under the GDPR, including:
If you are an EU resident, you have the right to object to our processing that is based on legitimate interests by contacting us at the address below. If you are located in the EU and you believe that we have infringed your rights under the GDPR, please contact us by sending an email to [email protected]
HHAeXchangeOne Court Square44th FloorLong Island City, NY 11101[email protected]