Proactively Manage the Homecare Ecosystem With a Solution Designed for Change

State Medicaid Programs

Proactively Manage the Homecare Ecosystem With a Solution Designed for Change

HHAeXchange gives you a new level of jurisdictional visibility and control over your homecare operations.

Connect with Providers and Caregivers to Ensure Quality Member Care

We help state Medicaid programs overcome barriers created by disparate, outdated technology with one platform that seamlessly connects the entire homecare ecosystem.

Our software exceeds the requirements for 21st Century Cures Act compliance by helping state Medicaid agencies improve workflows and access comprehensive insights. This enables better management of provider network performance and a higher quality of member care.

HHAeXchange’s solutions are designed to support caregivers in delivering better outcomes. This includes convenient, flexible technology for:

  • Agency caregivers of Personal Care Services (PCS)
  • Skilled providers of Home Health Care Services (HHCS)
  • Direct care workers for Self-Directed services

Access Key Data & Insights

HHAeXchange’s EVV Aggregator for Medicaid programs captures visit data for both PCS and HHCS while maintaining a provider-friendly approach.

  • HITRUST CSF Certified EVV aggregator solution
  • Secure connectivity to providers
  • 21st Century Cure Act compliance
  • Drill-down Business Intelligence (BI) report
  • EVV tools for all homecare providers
  • Purpose-built Self-Direction tools

Manage Your Entire Homecare Network

HHAeXchange seamlessly connects payers and providers across the homecare ecosystem, allowing for aggregation of all visit data, regardless of providers’ EVV tools.

  • Centralized communication
  • Authorization management
  • Case broadcasting
  • EVV data aggregation
  • Billing & Payment Integrity
  • Comprehensive Reporting

Reduce Risk Escalations and Improve Outcomes

Care Insights

  • Leverages caregivers’ frequent engagement with members to capture changes in condition and SDOH risk factors
  • Improves care quality through early identification and mitigation of risk factors
  • Enhances case-management workflows for high-priority intervention

Quality Insights

  • Enables payers to easily share quality care needs of individual members with providers
  • Prompts providers to close care gaps in a timely manner
  • Improves outcomes with proactive care intervention
  • Supports payment incentives to providers

HHAeXchange State Clients

Alabama State Aggregator


Illinois State Aggregrator


Michigan State Aggregator


Minnesota State Aggregator


Mississippi State Aggregator


New Jersey State Aggregator

New Jersey


West Virginia State Aggregator

West Virginia

CMS Certification Awarded to HHAeXchange

Centers for Medicare & Medicaid Services (CMS) granted certification of the HHAeXchange EVV system as the EVV Aggregator for the State of New Jersey and the State of West Virginia.

Comprehensive Homecare Management

As an industry-leading provider of homecare management solutions, HHAeXchange continually works with MCOs and state Medicaid programs to meet evolving industry needs.

HHAeXchange serves as the state aggregator in several states and helps dozens of MCOs manage billions of dollars in Medicaid claims while achieving a high level of oversight, transparency, and efficiency.

Your Trusted Industry Partner

On an annual basis, HHAeXchange confirms more than 136 million visits and bills nearly 18.5 billion in Medicaid claims for more than 6,300 homecare agencies.

HHAeXchange partners with payers assisting members with homecare services, including:

  • Medicaid programs, both Fee-for-Service (FFS) and managed care models
  • Long-term services and support (LTSS) plans
  • Dual-eligible plans
  • Other payers with populations receiving homecare

Why State Medicaid Programs Choose to Work With HHAeXchange

It was important to New Jersey that we implement EVV in compliance with federal requirements, and that we do so with a strong and enthusiastic stakeholder process. HHAeXchange worked hand-in-hand with us to achieve broad public support, timely implementation, and CMS certification.

Jennifer Langer Jacobs
Assistant Commissioner of Medical Assistance and Health Services, New Jersey Department of Human Services

What set HHAeXchange apart, is they were already experts in our state’s requirements and regulations and could help prepare us and give us guidance on what we needed to be doing to keep our agency in compliance and do so efficiently.

Chelsea Garcia
Director of Business Operations, Ability 360

After a very smooth implementation, and feedback that our office staff and caregivers both found the system and tools easy to use, we couldn’t be happier with the decision we made to switch to HHAeXchange.

James P. Rolla
LMSW, VNS Health Personal Care 

Moving to Care Insights has allowed us to reduce our overall time to identify risks because we’re able to get more frequent insights into member health without the administrative burdens. Today, we average about 150 alerts (monthly), and they are all prioritized by cohort. HHAeXchange makes the process manageable so we aren’t inundated and can better handle alerts and take care of potential escalations.

Qiyan Chen
Manager of Health Services, Senior Whole Health of New York

Are you ready to access new levels of insight and improve outcomes for members?