Revenue Cycle Management (RCM) Services
Goodbye billing headaches. Hello cash flow.
For homecare agencies, managing revenue isn’t just about billing—it’s about navigating compliance requirements, regulatory shifts, diverse payers, and evolving consumer expectations. HHAeXchange RCM Services help agencies overcome these headaches by managing the full revenue cycle—from submitting claims and posting payments to resolving discrepancies, supporting rejections resolution, appealing denials, and minimizing aged receivables.
Address Your Most Pressing Problems
Disconnected processes and inaccurate billing can result in revenue shortfalls and denied claims. HHAeXchange RCM Services addresses these issues head on with a tailored solution that drives efficiency and optimizes processes—so you can focus on what matters most: delivering quality care and growing your agency.
Maximize Revenue and Collections
With a 97% payment success rate, we help you prevent aged receivables and unlock revenue you’ve already earned—boosting profitability, cash flow, and your bottom line.
Streamline Operations
Outsource your billing operations to HHAeXchange and reduce administrative burden. Redirect your valuable resources to enhancing client care and managing your agency efficiently.
Prevent Claim Denials
Leveraging HHAeXchange’s years of homecare experience and operational intelligence, our team proactively identifies potential issues that can lead to payment shortfalls and claim denials.
Hear From Our Customer
We outsourced our RCM and our cash flow improved significantly in 60 days. They resolved aged receivables and current billing issues, and we are getting paid much more quickly and at a higher percentage of what we bill than we did in the past. The RCM team actively engages with me and my staff and helps us through any new issues that arise.
Jenny Chan, President
ABC Health Services Registry, Inc.
Accelerate Cash Flow. Maximize Profitability
Our RCM Services are designed to deliver measurable results:
- Industry-leading payment success rate
- Fewer and faster resolutions of held billing, aggregator and clearinghouse rejections, and payer denials
- Timely and consistent electronic submission of billing to payers
- Remittance posting and initiation of denial appeals within 72 hours
- Processes and environmental intelligence minimize future rejections, denials, and delays
- Continued attention to aged receivables to ensure no revenue is left on the table
Hear From Our Customer
The RCM Services team has been very responsive and works aggressively to collect unpaid claims.
Jeffrey Maynard, Chief Financial Officer,
Family Home Care and Care at Home
RCM Services Exclusively for Homecare Agencies
Accounts Receivable and Reporting
From aging report monitoring to rejection, denial, and performance tracking, we deliver ongoing insights and AR support through regular check-ins.
- Increased revenue and cash flow
- Fewer write-offs
- Timely issue identification
- Stronger financial visibility
Claims and Rejection Management
HHAeXchange reviews authorizations and system edits to prevent claims denials and takes care of rejection resolutions and resubmissions.
- Electronic claims submissions where available
- Smoother claims process
- Accelerated cash turnaround
- Shared intelligence for process improvements
Payment Posting
HHAeXchange handles electronic payment posting with daily reconciliation and recoupment tracking, right in your system.
- Improved AR accuracy
- Faster anomaly detection
- Enhanced payment transparency
- Faster reaction time to denials
Contract Management
HHAeXchange maintains contracts in the system, ensuring they are billed correctly with accurate payer rates and codes.
- Clean, timely submissions
- Faster reimbursement
- Underpayment recovery
- Back-billing of retroactive rate increases
Frequently Asked Questions
What is Revenue Cycle Management (RCM)?
Revenue Cycle Management (RCM) for homecare refers to the end-to-end financial process that homecare agencies use to manage the billing, reimbursement, and cash flow for the services they provide.
How does HHAeXchange RCM Services help homecare agencies?
RCM Services is an outsourced RCM billing service. Our dedicated RCM team does the work to support the full revenue cycle process to drive collections, improve cash flow, and reduce operational burden.
Will we still have visibility into my billed visits and claims status?
We work in your system/database so you will have all the visibility you have now.
How are billing rejections handled?
Clearinghouse and payer rejections are worked as received and reported to/discussed with customer to facilitate resolution and to avoid recurrence.
Discover How Much You Could Save
Find out how much your agency could potentially save with HHAeXchange RCM Services with an in-depth ROI analysis.
