I/DD Agency Management
Let the Software Do the Operational Lifting
Scalable and tailored to the unique needs of I/DD agencies, our solution empowers you to manage documentation, billing, care coordination, and staff operations with ease while still maintaining compliance.
From streamlined Electronic Health Record (EHR) management to seamless staff coordination, HHAeXchange helps I/DD agencies optimize workflows, improve compliance, and deliver better outcomes for the individuals you serve.
Simplify documentation with integrated tools for skilled services, Electronic Medication Administration Records (eMAR), and OASIS requirements—ensuring accurate and connected care records.
Build DSP satisfaction by leveraging data-driven insights: reduce turnover and enhance care delivery.
Streamline agency workflows with integrated billing, payroll, and HR tools that amplify efficiency and reduce complexity.
Effortlessly capture and track activities of daily living (ADLs) with comprehensive documentation tools that enhance member-centered support.
Stay ahead of regulatory requirements with our I/DD agency-specific compliance workflows.
Create detailed visual reports and track critical metrics to inform decision-making and operational strategies.
Having an all-in-one platform for all your needs saves time and simplifies the process for all staff.
Lola Aune
Director of Human Resources, Udac
This solution is purpose-built for I/DD agencies managing long-term, person-centered services across multiple programs and funding sources. It supports the operational realities of I/DD care—such as complex documentation, staff working across services, and strict Medicaid requirements—so agencies can manage services, staff, and compliance in one connected system.
Documentation and compliance are closely connected in I/DD services. The platform centralizes care documentation, ADLs, service records, and visit data, then aligns that information with program and payer requirements. This helps agencies reduce errors, stay audit-ready, and ensure services delivered are accurately documented and compliant.
The system validates service data against authorizations, schedules, and documented care before billing occurs. By ensuring visits, units, and services align with Medicaid and payer rules, agencies can reduce denials, improve billing accuracy, and gain more confidence in their revenue cycle.
The solution reduces administrative burden for DSPs by simplifying documentation, scheduling, and time capture. This supports DSP retention, leading to a more consistent care experience for individuals served.
Yes. The platform is designed to scale with your organization as you add services, programs, or individuals. Its flexible workflows and reporting tools help agencies adapt to changing regulatory requirements and operational complexity without adding unnecessary manual work or disconnected systems.
Let’s work together to achieve superior results for members, providers, and your organization.
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