Electronic Visit Verification (EVV)

EVV: The New Normal for Homecare Providers

The 21st Century Cures Act mandated Electronic Visit Verification (EVV) for all Medicaid personal care and home health care services that require in-home visits. Now many growing homecare agencies are moving beyond a checkbox approach to EVV to embrace best practices that make agencies easier to run and more profitable.

The Core of Efficient Operations

When you put EVV at the center of your entire operations, it enables day-to-day efficiencies that drive successful, compliant agency management. HHAeXchange replaces paper time sheets and manual data entry with automated workflows that connect caregivers to agencies and agencies with payers.

Smart Scheduling

Stay ahead of compliance and maximize authorizations with simple scheduling. Let technology do the complicated work for you, like matching caregiver availability with patient preferences, scheduling validations, or flagging caregivers with compliance expirations.

Easy Clock-in, Clock Out

Provide caregivers at the point of care with tools that make their jobs easier. The HHAeXchange+ Mobile App captures visit location and enables caregivers to quickly clock-in and clock-out and log plan of care tasks.

Cleaner Billing

Increase first-pass clean claim acceptance rates with safety nets that identify potential compliance issues before billing. We’ll raise a red flag so you can make any necessary adjustments before they become a billing problem.

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Bryan Madden
General Counsel, Bryan Skilled Home Care

Compliant from Start to Finish

HHAeXchange EVV helps providers stick to compliance requirements upfront, resulting in higher compliance levels and faster payment. From the moment a visit is scheduled until the time payment is received, you’ll save time and decrease risk with built-in compliance checks.

Complete Compliance with HHAeXchange

Meet Compliance Requirements

HHAeXchange incorporates compliance checks behind the scenes in every part of the platform, so you rest assured knowing that you’re meeting or exceeding state and federal mandates.

Real-Time Visibility Into Visits

Understand what’s happening during daily visits and surface potential risks with the Call Dashboard. Dig deeper into agency EVV performance with Insight Dashboards and view compliance trends over time.

Friction-Free Billing and Payroll

Pre-billing validations make the billing process as stress-free as possible. Once a visit is successfully validated for EVV compliance and other contract requirements, billing becomes a breeze.

EVV Features

Caregiver Mobile App

Available in Multiple Languages

Real-time Communication

Mobile Case Broadcasting

Offline Capabilities

Dynamic Plan of Care Logging

Patient Signature Read

Free Download on iOS & Android

Telephony

Multi-language Support

Toll Free Phone Numbers

Plan of Care Logging

Speak Out Duties

Fob Device

  • Unique code for clock-in / clock-out
  • The unique code can be submitted via the HHAeXchange Mobile App or Telephony
  • Ensures that the caregiver is at the physical location of the affixed FOB Device

Can your agency be more efficient by embracing EVV best practices?