Choice, Control, and Flexibility in Long-Term Services and Supports (LTSS)


Choice, Control, and Flexibility in Long-Term Services and Supports (LTSS)

Keep participants in the driver’s seat.

Simplify Self-Direction Management With Our Powerful, Data-Driven Platform

HHAeXchange offers robust software for home and community-based services (HCBS) providers, helping people who are aging or have disabilities thrive in their homes and communities.

A Leader in Self-Direction

Founded in 2008, HHAeXchange is the national leader in self-direction software. Serving thousands of self-directing individuals in more than 40 states, our solutions power organizations to grow.

Support, Guide, and Simplify Self-Direction

  • Manage participant enrollment with compliance workflows and status checks
  • Create and approve participant budgets viewable in real-time
  • Coordinate timesheets and invoice processing
  • Bill Medicaid, fee-for-service, managed care, Veterans Health Administration, and other payers with powerful electronic claims, using batch electronic files including 837i and 837p
  • Record location only at clock-in and clock-out with an EVV solution purpose-built for self-direction
  • Stay connected with a cloud-based, HIPAA-secure system that’s accessible from anywhere

Learn more about how HHAeXchange can streamline your self-direction management process.

Hear From Our Clients

“The transition to electronic timesheets not only streamlined timesheet submission but also empowered veterans and their caregivers to embrace other technological tools.”

Melissa Blake, Director of Veteran Directed Care
Bay Aging

Who We Help

HHAeXchange has helped all types of organizations build and expand their self-direction programs, including:

  • Fiscal/employer agent
  • Agency with choice
  • Fiscal intermediary
  • Fiscal support entity
  • Intermediary service organization
  • Co-employment service
  • Financial management services agency (FMSA)
  • Consumer-directed services agency

Additionally, our software has supported the following programs:

  • Consumer direction
  • Self-direction
  • Participant direction
  • Cash and counseling
  • Veterans-directed care
  • Community living programs
  • Money follows the person
  • Home and community-based services
  • Consumer-directed services
  • Consumer-directed care
  • Consumer-directed option

Learn more about our leading self-direction solution.

Facts on Self-Direction

The self-direction movement is said to have officially begun in 1953, when Los Angeles County discovered that it could care for its 158 iron lung users with polio at a cost of only $10 per day using personal assistants, rather than paying $37 a day for inpatient care at the Rancho Los Amigos Medical Center.

Deep Expertise Rooted in Self-Direction

The HHAeXchange team is always listening and learning so we can continue to help providers support the increasing number of people who wish to self-direct. We know the ins and outs of policies and stay on top of changing state and federal regulations so we can ensure all clients meet compliance requirements.

Are you ready to simplify your self-direction management process?