Section 12006 of the Twenty-First Century Cures Act (Cures Act) and The Centers for Medicare & Medicaid Services (CMS) requires that states begin utilizing an Electronic Visit Verification System (EVV) for all Personal Care Services by January 1, 2021. As a result, we are excited to share with you that Nascentia has partnered with HHAeXchange (HHAX) to leverage their platform for our payer services and needs. We are strong believers in the ability of their technology to help us communicate and work with you to ensure the best quality care of our members. Not only will this allow for a smoother partnership between your organization and ours, it will also make your work easier.
Through the HHAX platform, we will be able to send placements, create and manage authorizations, and most importantly, communicate – all in real-time.
In addition, the HHAX platform offers a robust agency management solution that can help streamline and automate time-consuming agency functions including scheduling, Electronic Visit Verification (EVV) and billing of services.
The HHAeXchange Portal provides a direct connection from the agency to Nascentia Health for:
Your Agency’s Options:
Phase 1: Live
Phase 3 :
Phase 1 Providers
Please refer to the links below to access videos and presentations from the Provider Info Sessions, held via webinar in September 2020.
Click here to view: Slides | Recording
Phase 2 Providers (Existing ENT Providers)
Information Sessions were held for Phase 2 providers to review key dates and details about the HHAeXchange implementation, including key workflow changes, system benefits, and next steps. Please refer to the links below to access videos and presentations from the Provider Info Sessions, held via webinar in September 2021
Download the HHAeXchange Portal Benefits.
Please Click Here for Additional Training Webinars
Please visit the Provider Portal Resource Page in the HHAeXchange System Support Center to view additional previously recorded webinars
Phase 2 ENT Training Webinar – Enhanced Linked Contract Experience
As you may be aware, Nascentia has partnered with HHAeXchange to implement the Professional Platform and Linked Contract Functionality by 10/18/2021 for Phase 2 Existing Enterprise Providers. The purpose of this training is to cover several enhancements that allow for more flexibility and ease of use with linked payers. These enhancements include the Universal Patient Record linked contract functionality and improvements to the patient management experience.
Please Register to attend the Phase 2 Enterprise Enhanced Linked Contract Training. Attendance is only required for one (1) webinar session.
ENT Training Webinar – Enhanced Linked Contract Experience
As you may be aware, Nascentia has partnered with HHAeXchange to implement the Professional Platform and Linked Contract Functionality by 10/25/2020. The purpose of this training is to cover several enhancements that allow for more flexibility and ease of use with linked payers. These enhancements include the Universal Patient Record linked contract functionality and improvements to the patient management experience.
Nascentia Health ENT Provider Training Slides | Recording
EDI Provider Rebilling Job Aid: This job aid provides guidance to the various rebilling scenarios for EDI Providers. This aid can also be found in the provider portal resources page in the HHAeXchange support center.
(Note: This is not required for agencies using an EDI Import file to integrate with their 3rd Party Agency Management System)
To assist organizations with a large census of Caregivers, HHAeXchange has created a Caregiver Bulk Import tool to expedite the entry process.
Please CLICK HERE to access the Caregiver Bulk Import Process Guide, which provides instructions for how to:
Thank you for your participation in working with HHAeXchange on the Electronic Data Interchange (EDI) project for your agency. Below you will find information about the general requirements and steps to take to successfully integrate your Agency Management System with HHAeXchange.
HHAeXchange coordinates directly with Nascentia to ensure members and, if desired, authorizations are passed directly into the HHAeXchange system. Once this data is in the HHAeXchange system, a unique member key is created which HHAeXchange will pass to your Agency Management System to ensure seamless processing of member information between the systems. HHAeXchange will also give you a unique Provider Agency ID to include in all files used in the EDI processes.
In order to integrate between your Agency Management System and the HHAeXchange, you will need to create the EDI files corresponding to the HHAeXchange specifications found in the following documentation (links below):
EDI PROVIDER INTEGRATION TRAINING WEBINARS (Phase 2)
These webinars provided high-level detailed information of the EDI Process along with the core next steps on how to work in the HHAeXchange system for integrated providers.
Can I check my claims before submitting them to Nascentia?
Yes. The HHAeXchange Portal provides a Prebilling Claims Scrubbing module designed to ensure that your claims are compliant with the authorization and contract.
Can I schedule my caregivers through the HHAeXchange Portal?
Yes. You’ll be able to schedule your caregivers through the HHAeXchange Portal either by creating schedules based on the authorization provided by Nascentia, or through automatic creation of schedules based on EVV data imported into the HHAeXchange Portal from your 3rd party EVV system.
How will I be trained on the HHAeXchange Portal?
The admin person within your organization for training will receive more information to identify super users and for training planning.
Can I Import and Export data into the HHAeXchange Portal?
Processes for importing and exporting data from the HHAeXchange Portal can be found on this page under the “EDI PROCESS” tab.
What is HHAeXchange?
HHAeXchange is the premiere Homecare Management Software company for the Medicaid non-skilled LTSS population. We are the leaders in connecting payers and homecare agency providers to enable more collaboration, communication, and workflow efficiencies.
What are the benefits of the HHAeXchange Portal?
Ease of billing
How will the free HHAeXchange EVV System work?
Through the HHAeXchange Portal, Nascentia is offering free telephony for clock-in and clock-out functionality, including capturing completed plan of care duties. Each agency who has indicated they’d like to use HHAeXchange’s free EVV system will be set up with a toll-free 800 number to provide to their caregivers.
What information will Nascentia send to my agency through the HHAeXchange Portal?
Nascentia will be sending new placements, authorizations, and all communication through the HHAeXchange Portal. Nascentia may send additional information as they deem necessary.
How will the HHAeXchange Portal bill to Nascentia?
All claims will be created through the HHAeXchange Portal and sent electronically via an 837 eBilling file. Agencies will then receive an 835 eRemittance file back into the HHAeXchange Portal.
All providers can use our Client Support Portal to find answers to questions and create support requests.