What’s new
at HHAeXchange

  • New York
  • Operational Efficiency
  • Enhancements

Move through your Conflict Management to-do list faster

Filters now stay put after you add a note or send a communication from Conflict Detail, so you can move through your queue without resetting your view.

  • Add notes and send messages from Conflict Detail without losing your filters
  • Skip past resolved Time-Distance conflicts that no longer belong in your queue

  • Enhancements
  • Clinical

Cut manual entry across clinical documentation with new enhancements in HHAeXchange Clinical

HHAeXchange Clinical now pulls even more from data you’ve already entered, supports more real-world scheduling and care scenarios, and cuts down on manual exports and signatures.

  • Export documents for one or many patients in a single batch, with progress tracking
  • Auto-populate Nurse Assessment and PRN forms from Clinical
  • Set Medication Profile frequencies to biweekly or every 2 months
  • Record eMAR dates that reflect when care was actually delivered on overnight visits
  • Select a specific discipline (HHA, PCA, or Aide) on MD Orders
  • Sign MD Orders and get the clinician’s full name, date, and timestamp added automatically
  • Enhancements
  • Goal Tracking

Goal Tracking documentation that matches your state’s requirements to keep you compliant

Goal Tracking templates now reflect state names and requirements, with a new template for New Jersey and steadier note-saving on the HHAeXchange+ mobile app.

  • Use state-tailored templates for New Jersey, North Carolina, and Pennsylvania
  • Document Supported Employment Services with a new template built for New Jersey providers
  • Finish and save goal notes in the caregiver mobile app even when connection drops so you can clock out on time

Manage care, compliance, and payments—all in one platform.

Elevate member experiences and health outcomes with HHAeXchange, the software that connects the entire HCBS ecosystem.