Personal Care Providers
Caregivers want technology that makes their lives easier – not harder.
Unfortunately, most agencies today are challenged by an industry-wide caregiver shortage and sky-high turnover rates.
Turnover is costly for many reasons. Not only does it result in a loss of money and productivity, but it also negatively affects morale, causing increased stress among existing employees.
Equipping your caregivers with technology that makes their work easier, not harder, can make them happier and more engaged – and lead to improved retention.
Having used [other EVV vendor] for roughly 30 years, we knew it would be a big decision to make any sort of change. Our new solution vendor would need to be more than just a vendor, partnering with us to ensure our staff and caregivers would be able to adapt quickly in order to prevent any negative impact on the members we serve. After a very smooth implementation, and feedback that our office staff and caregivers both found the system and tools easy to use, we couldn’t be happier with the decision we made to switch to HHAeXchange.
Now, we have everything – EVV, scheduling, billing, and payroll – under one platform, and it’s made our lives a whole lot easier. HHAeXchange is one of the easiest products to use and it gets the job done.
Once I took a closer look, I realized this was a complete solution – and it was truly designed for home health agencies.
Moving to Care Insights has allowed us to reduce our overall time to identify risks because we’re able to get more frequent insights into member health without the administrative burdens. Today, we average about 150 alerts (monthly), and they are all prioritized by cohort. HHAeXchange makes the process manageable so we aren’t inundated and can better handle alerts and take care of potential escalations.
The benefit of HHAeXchange for me as the CEO of Voices for Independence is that my staff like it. They’re using it and it is working for them and making their jobs much easier. So therefore, I’m happy because they’re happy.
HHAeXchange’s solution is an enhancement to our overall process and has driven significant benefits already in this pilot phase alone.
HHAeXchange’s Care Insights tool makes it easy for caregivers to observe and report changes in patient condition. Agencies are alerted to changes, so you can take action before a condition worsens – and avoid costly ER visits and readmissions.
See More Resources
With the HHAeXchange Mobile App, caregivers can accept new cases and pick up extra cases directly from your agency, with matching based on location, skills, and more.
Caregivers want to work for an agency that invests in them through technology that makes their work easier and empowers them to take control over their schedules, communication, training, and more.