Make Powerful Care Connections

Personal Care Providers

Make Powerful Care Connections

Improve quality of care with an easy-to-use homecare solution.

Quality of Care

Providing quality care is your top priority. We give you the technology to deliver a more personalized patient experience.

Member Satisfaction

  • Enhance the level of care provided with simplified MD orders, and POC creation and tracking — all accessible directly from the patient’s profile.
  • Give patients and their families visibility into their care details and schedule with our family portal.

Demonstrated Value-Based Care Metrics

  • Drive value to your payers and increase referrals with demonstrated VBC metrics through our Care Insights tool.
  • Reduce hospital readmissions and ER visits with tools that empower caregivers to identify and report changes in patient condition or environment.

Caregiver Experience

Improve your caregivers’ experience and job satisfaction with technology that simplifies daily tasks.

Easily Coordinate Care

Convenient Caregiver Communication

  • Through our mobile app, empower caregivers to manage their schedules, clock in and out, view plans of care, accept new cases, and communicate with agency coordinators.

Platform Usability

HHAeXchange is designed to make your and your caregivers’ day-to-day as simple as possible, so you can focus on what really matters.

Streamlined Accessibility

  • Built specifically for homecare agency management, our intuitive platform is easy to navigate.
  • With ADA compliance prioritized within the platform, we’ve ensured the solution can be used by everyone.

Mobile Application

  • Improve your caregivers’ experience on the job and increase EVV utilization with our flexible and easy-to-use mobile app.
  • Ensure our solution is working for you—even when you’re off the grid. Our offline mode ensures you have no disruptions in care or documentation.

Plan of Care Management

From patient onboarding through continued care, you need a solution that allows you to manage the plan of care (POC) while focusing on providing quality service.

Smooth Client Intake

  • Take control over your clinical workflows with a solution that flexes with your agency’s needs.
  • Manage skilled caregivers and set up patient profiles with MD orders and up-to-date medical records.

Care Delivery

  • Document care and participant risks with simplified POC tracking and management with tools that automatically match your claims service codes.
  • Identify opportunities for improvement in care with simplified POC tracking and approvals in the mobile application.

Communication Tools

Identifying new business opportunities for your agency is a top driver of growth. Leverage a tool that helps you keep track of patient referrals and stand out to payers.

Quick Info-Sharing

Quality Information Documentation

  • Empower your caregivers to document visit notes—via text, voice or images—in the format that works best for the visit and participant.
  • Manage patient, caregiver, and physician information within the platform, easily accessible from required dashboards.

See Why Agencies Love HHAeXchange

Having used [other EVV vendor] for roughly 30 years, we knew it would be a big decision to make any sort of change. Our new solution vendor would need to be more than just a vendor, partnering with us to ensure our staff and caregivers would be able to adapt quickly in order to prevent any negative impact on the members we serve. After a very smooth implementation, and feedback that our office staff and caregivers both found the system and tools easy to use, we couldn’t be happier with the decision we made to switch to HHAeXchange.

James P. Rolla
LMSW, VNS Health Personal Care 

Now, we have everything – EVV, scheduling, billing, and payroll – under one platform, and it’s made our lives a whole lot easier. HHAeXchange is one of the easiest products to use and it gets the job done.

Johannes Sanchez
Office Manager, Silveroak

Once I took a closer look, I realized this was a complete solution – and it was truly designed for home health agencies.

Katherine Gonzalez
Controller, United HomeCare

Moving to Care Insights has allowed us to reduce our overall time to identify risks because we’re able to get more frequent insights into member health without the administrative burdens. Today, we average about 150 alerts (monthly), and they are all prioritized by cohort. HHAeXchange makes the process manageable so we aren’t inundated and can better handle alerts and take care of potential escalations.

Qiyan Chen
Manager of Health Services, Senior Whole Health of New York

The benefit of HHAeXchange for me as the CEO of Voices for Independence is that my staff like it. They’re using it and it is working for them and making their jobs much easier. So therefore, I’m happy because they’re happy.

Shona Eakin
CEO, Voices for Independence

HHAeXchange’s solution is an enhancement to our overall process and has driven significant benefits already in this pilot phase alone.

Simone Godette
Director of Quality, Senior Whole Health of New York

Ready to deliver better homecare?