Personal Care Providers
Make Powerful Care Connections
Improve quality of care with an easy-to-use homecare solution.
Quality of Care
Providing quality care is your top priority. We give you the technology to deliver a more personalized patient experience.
Member Satisfaction
- Enhance the level of care provided with simplified MD orders, and POC creation and tracking — all accessible directly from the patient's profile.
- Give patients and their families visibility into their care details and schedule with our family portal.
Demonstrated Value-Based Care Metrics
- Drive value to your payers and increase referrals with demonstrated VBC metrics through our Care Insights tool.
- Reduce hospital readmissions and ER visits with tools that empower caregivers to identify and report changes in patient condition or environment.
Caregiver Experience
Improve your caregivers’ experience and job satisfaction with technology that simplifies daily tasks.
Easily Coordinate Care
- Save caregivers' time with intelligent caregiver-patient matching based on key criteria.
- Ensure your caregivers remain eligible for work with compliance management tools that alert them to upcoming medical, training, and HR deadlines.
Convenient Caregiver Communication
- Through our mobile app, empower caregivers to manage their schedules, clock in and out, view plans of care, accept new cases, and communicate with agency coordinators.
Platform Usability
HHAeXchange is designed to make your and your caregivers' day-to-day as simple as possible, so you can focus on what really matters.
Streamlined Accessibility
- Built specifically for homecare agency management, our intuitive platform is easy to navigate.
- With ADA compliance prioritized within the platform, we've ensured the solution can be used by everyone.
Mobile Application
- Improve your caregivers' experience on the job and increase EVV utilization with our flexible and easy-to-use mobile app.
- Ensure our solution is working for you—even when you're off the grid. Our offline mode ensures you have no disruptions in care or documentation.
Plan of Care Management
From patient onboarding through continued care, you need a solution that allows you to manage the plan of care (POC) while focusing on providing quality service.
Smooth Client Intake
- Take control over your clinical workflows with a solution that flexes with your agency's needs.
- Manage skilled caregivers and set up patient profiles with MD orders and up-to-date medical records.
Care Delivery
- Document care and participant risks with simplified POC tracking and management with tools that automatically match your claims service codes.
- Identify opportunities for improvement in care with simplified POC tracking and approvals in the mobile application.
Communication Tools
Identifying new business opportunities for your agency is a top driver of growth. Leverage a tool that helps you keep track of patient referrals and stand out to payers.
Quick Info-Sharing
- Two-way chat enables real-time communication between the agency and caregivers.
- Send notifications directly in the app to ensure privacy and data protection is maintained.
Quality Information Documentation
- Empower your caregivers to document visit notes—via text, voice or images—in the format that works best for the visit and participant.
- Manage patient, caregiver, and physician information within the platform, easily accessible from required dashboards.
