RiverSpring Health Plans Information Center
HHAeXchange & RiverSpring Partnership
RiverSpring has partnered with HHAeXchange to leverage our platform to implement Electronic Visit Verification (EVV) for Personal Care Services, as part of the approach for the 21st Century Cures Act.
Through the HHAeXchange platform you will be able to receive new members and authorizations from RiverSpring, as well as schedule and confirm visits for those members.
In addition, the HHAeXchange platform offers a robust agency management solution that can help streamline and automate time-consuming agency functions including placement, scheduling, compliance, and billing of services.
What does the HHAeXchange Portal provide to homecare agencies?
The HHAeXchange Portal provides a direct connection from the agency to RiverSpring for:
Electronic case placement, authorizations, plan of care management and entering confirmed visits
Free EVV solution for time & attendance and duty tracking
Electronic billing along with pre-billing review
Your Agency’s Options & Onboarding Plan:
Enterprise Free Agencies currently using HHAeXchange’ s EVV tools: You had a free HHAeXchange portal created through completing an enrollment questionnaire for a previous implementation. You will be able to continue using HHAeXchange, utilizing the system’s linked contract functionality. Providers will receive a detailed welcome letter in advance, letting them know which phase they fall under along with the go-live date expectations. Please find your Welcome Packet attached below for important next steps and implementation milestone dates.
RiverSpring Phase 1 Existing Free EVV Provider Welcome Packet
RiverSpring Phase 2 Existing Free EVV Provider Welcome Packet
Enterprise Free Agencies currently using another 3rd Party EVV Solution (Existing EDI Providers): You had a free HHAeXchange portal created through completing an enrollment questionnaire for a previous implementation. You will be able to continue using HHAeXchange, utilizing the system’s Linked Contract functionality. Schedule and visit data will be imported from your 3rd party system into HHAeXchange to be billed to RiverSpring. Please work with your EVV Vendor to determine requirements to set up this interface and refer to the EDI Process tab for more details. Please find your Welcome Packet attached below for important next steps and implementation milestone dates.
RiverSpring Phase 1 Existing EDI Provider Welcome Packet
RiverSpring Phase 2 New EVV Provider Welcome Packet
Agencies not currently using HHAeXchange: You will receive an HHAeXchange Portal to receive authorizations and submit invoices. Please complete the Provider Portal Questionnaire Survey to ensure our team can create your unique credentials for access. Providers will have the choice to either use the free HHAeXchange EVV tools or select to integrate with their existing third party EVV system. Please find your Welcome Packet attached below for important next steps and implementation milestone dates.
Providers choosing to use an HHAX Portal – RiverSpring Phase 1 New EVV Provider Welcome Packet
Providers with an existing third party EVV system choosing to integrate with HHAX – RiverSpring Phase 1 EDI Provider Welcome Packet
Enterprise Agencies currently using HHAeXchange – You currently pay for the HHAeXchange Full Enterprise platform. With RiverSpring, you will be able to continue using HHAeXchange, utilizing the system’s enhanced Linked Contract functionality. Providers will receive a detailed welcome letter in advance, letting them know which phase they fall under along with the go-live date expectations. Please find your Welcome Packet attached below for important next steps and implementation milestone dates.
RiverSpring Phase 1 Enterprise EVV Provider Welcome Packet
RiverSpring Phase 2 Enterprise EVV Provider Welcome Packet
Important Milestone Dates for Providers in Phase 1
Information Sessions: May 2, 2022, May 4, 2022, May 5, 2022, May 11, 2022 & May 13, 2022
System User Training Sessions: May 23, 2022 – May 27, 2022
Go-Live Date for Providers: August 22, 2022
Important Milestone Dates for Providers in Phase 2
Information Sessions: November 1, 2022, November 3, 2022 & November 4, 2022
System User Training Sessions: November 15, 2022 to November 18,2022
Go-Live Date for Providers: December 12, 2022
