Backdrop 5 1

Sample Information Center

  • Information Session
    August 14, 2025
  • Go Live
    December 16, 2025

Welcome to HHAeXchange!

  • INTRO (partnership, Cures Act, state/MCO sponsored and Alternate EVV, open vs closed,tc.)
  • Benefits (need to determine which benefits list/will all imps have the same benefits list?)
  • Reference the Let’s Get Started page at the bottom of this page (checking w/marketing to see if we can link this reference to the next page) NY does a survey for each payer.

 

 

Get Started Now!

  • CTA – Complete Provider Onboarding Form (purpose of the form, info needed to complete, only takes about 1o minutes, only need to complete once regardless of how many payer contracts you have, etc).
  • Getting Started Checklists with link — If they have them 9 possible separate initiative for new checklists
  • Determine if EVV or Alternate EVV
  • Sign Up for the Info Session (checking w/marketing to see if we can link this reference to the next page)

 

Build a Solid Foundation – Join the Info Session

  • Into to the Info Session (purpose, date/time linked to landing page)
  • Topics to be covered
  • CTA – Register today
  • Reminder re: the Provider Onboarding Form — If you haven’t had an opportunity…please complete the form today w/link
  • Statement re: not for caregivers

Become an Expert – Participate in Training and HHAeXchange University

  • Intro to Training (Topics covered, milestone approach, benefits, etc.)
  • Callout — Training is for providers who have completed their (provider onboarding form) add a link to the form.
  • Training Grid (Training Session/ Date and Time/Links to training
  • Note (beneath grid) Registration links will be replaced with links to webinar recordings and decks when webinars conclude.
  • Ask the the trainer sessions.
  • Intro to HHAX University (What it is, content, requirements for completing, etc.)
  • Link to sign up.
  • No EDIinfo in LMS — EDI guide — and link to EDI page

 

Know Your State’s Requirements

Intro — (page content – information specific to your imp that is not in HHAX University, new information, etc.

  • PowerPoint Intro — (contents, purpose, etc.)
  • Link to PPT
  • Key dates – description of item — details
  • Link to the state’s page

Understand Alternate EVV (EDI) Requirements

  • Introduction
  • Doc to complete
  • Links to specs and other docs
  • flat file vs. API text

Familiarize Yourself with Services in Scope

  • Brief intro (possibly just a sentence re: these are the services in scope)
  • Services in scope chart

 

Know What to Do If You Need Support

  • FAQs
  • State/MCO contact info
  • HHAeXchange contact info – portal
  • Can Carrie be added to this page?