Meet CareMatch Your AI shift-booking agent
Fill every shift and free up time. When a shift opens, CareMatch reaches out to the best caregivers and locks in coverage. Coordinators stay in-the-loop, and only step in if needed.
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Agentic AI that fills shifts and frees time
Here’s how it works
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Benefits of CareMatch
Fill open shifts fast
CareMatch automatically finds the best match for every shift and then contacts the caregiver via app, text, or phone to confirm. Your team stays in control without spending their day chasing responses.
- Automate outreach to the best-matched caregivers.
- View up-to-date activity in a simple coordinator dashboard: offered, notified, viewed, assigned, completed.
- Fill shifts before they become urgent.
- Reduce overtime by prioritizing underutilized caregivers.
Make clients and caregivers happy
CareMatch considers schedules, qualifications, location, and preferences, so clients get caregivers who can meet their unique needs, and caregivers are set up to succeed.
- Provide caregivers fair access to open shifts, with no coordinator bias.
- Pair caregivers with clients they’re comfortable with, from language and location to the kind of care they do best.
- Give families peace of mind knowing the right caregiver will always show up.
- Improve outreach over time. The more the agent learns about each caregiver, the more personalized its outreach becomes.
Built into the platform you already use
CareMatch is built directly into HHAeXchange, helping your team easily fill shifts without disrupting your current workflows. There are no new logins and no new systems to learn.
- Eliminate the need for separate scheduling tools.
- Keep shift booking and operations in one system.
- Reduce training and change management efforts.
- Drive faster team adoptions.
CareMatch integrates with Caribou Rewards so you can reward caregivers for hard-to-fill shifts, improve caregiver retention, and boost EVV compliance in one integrated experience.
in caregiver retention for the first 90 days
What to expect next
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