HHAeXchange+ mobile app
Where care meets compliance
The HHAeXchange+ mobile app simplifies every step of the homecare visit. Caregivers get an easy, intuitive tool to support their tasks, while agencies gain the real-time data they need to stay compliant, efficient, and connected.
Achieve compliance and efficiency with ease
Empower caregivers to deliver the attentive, high-quality care your members deserve, without creating more work for your agency. The HHAeXchange+ mobile app streamlines caregiver to-dos while keeping compliance and operations on track.
Boost EVV Compliance
Gentle reminders to clock in and out, paired with optional GPS location services, help ensure every visit is verified and audit-ready.
Tackle Administrative Tasks Efficiently
Mobile EVV creates a ripple effect of efficiency. Faster billing cycles, fewer reconciliation headaches, and quicker open shift fulfillment all start here.
Advance Care with Real–Time Data
Dynamic plan of care tracking and actionable visit data give agencies the visibility to make smarter, faster decisions and pivot when necessary.
HEAR FROM OUR CUSTOMERS
“Some of the biggest benefits we’ve seen with the HHAeXchange+ mobile app are improved caregiver accountability and greater administrative efficiency.”
Daneille Sykes
Office Manager, Guardian Homecare
Designed for the way caregivers work
Caregivers deserve technology that makes their jobs easier, not harder. HHAeXchange+ was built around the caregiver’s daily workflow, so they can focus on care while the app handles the details.
Technology You Can Trust
Stay confident knowing the app delivers what caregivers need: accurate information, timely reminders, and reliable performance. Even without internet connectivity, offline mode keeps visits moving, syncing automatically once back online.
Embrace a Diverse Workforce
With availability in 23 languages and visual task cues, caregivers from all backgrounds can easily stay compliant and focused on what matters most.
Stay Connected in Real-Time
Increase first-pass clean claim acceptance rates with safety nets that identify potential compliance issues before billing. We’ll raise a red flag so you can make any necessary adjustments before they become a billing problem.
Mobile App Benefits
Configurable GPS
Location Services
Plan of Duty Care Tracking
Reminders to Clock In and Out
Multi-Media Visit Notes
Case
Broadcasting
Electronic Visit Verification
Offline-Mode Ensures EVV
Integrated eLearning Solutions
Two-Way Caregiver Chat
In-App Compliance Notifications
Available in 23 Languages
View Member
Details
Note: Feature availability depends on your HHAeXchange platform. Some advanced functionality is available only through the HHAeXchange Enterprise Platform.
Frequently Asked Questions
Do providers need to use the HHAeXchange platform to offer the HHAeXchange+ app to caregivers?
Yes. To use the HHAeXchange+ app, agencies must be on either the HHAeXchange State-Sponsored Portal or HHAeXchange Enterprise Platform. Once an agency is up and running with HHAeXchange, caregivers will have access to the HHAeXchange+ mobile app.
I’m a caregiver, where can I find more information about HHAeXchange+?
Caregivers have access to a dedicated Caregiver Knowledge Base, full of helpful training videos, documentation, and FAQs. For step-by-step instructions and helpful tips, , visit our Caregiver Knowledge Base.
What is Offline Mode? Does that mean I can use HHAeXchange+ when I’m in a rural area with no cell coverage?
Yes. Offline Mode allows caregivers to use the HHAeXchange+ mobile app when there is limited or no internet connectivity. Once connectivity is restored, data will automatically sync with HHAeXchange, allowing caregivers to remain productive no matter where they are.
How does the HHAeXchange+ mobile app help caregivers stay EVV compliant?
For agencies using HHAeXchange Enterprise, the app sends push notifications reminding caregivers to clock in and out five minutes before their scheduled shift start and end times, helping ensure visits are completed and verified on time.
How do caregivers download the HHAeXchange+ mobile app?
The HHAeXchange+ mobile app is available for both iOS and Android devices. Caregivers can download it from the Apple App Store or Google Play Store by searching for HHAeXchange+.
