Homecare Billing: Why Good Claims Still Get Denied

Most claims aren’t denied because of billing errors; they’re denied because of issues that happen earlier in the administrative workflow.

A missing EVV record. An authorization issue. A scheduling change that wasn’t updated. Documentation that’s incomplete when billing begins. Small operational gaps create bigger problems downstream—leading to delayed payments, denied claims, additional administrative work, and increased compliance risk.

In this webinar, Phil Feldman, National Director of Revenue Cycle Management at HHAeXchange, shows where billing breakdowns really begin and why agencies that focus only on claims often miss the root cause of the problem.

Using real examples from across the revenue cycle, Phil walks through the processes that have the biggest impact on payment and share practical ways agencies can reduce risk before claims are submitted.

In this session, we explore:

• Why many billing and payment issues begin long before claims submission
• How EVV, authorizations, scheduling, and documentation affect reimbursement
• The most common operational breakdowns that lead to denials and delays
• Questions agencies can ask to identify and prevent recurring payment issues

Whether you’re responsible for compliance, EVV, billing, or other operations, this webinar will help you better understand the connection between daily workflows and financial performance.

View it today!