HHAeXchange Homecare Insights Survey

HHAeXchange surveyed nearly 4,000 caregivers across the company’s homecare agency clients. The survey was designed to understand the motivations of today’s caregivers and find ways to enhance caregiver satisfaction to ultimately improve health outcomes. Explore the highlights below!

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Knowing it could improve their clients’ care (57%) was the #1 motivator for caregivers to spend an extra 3-5 minutes after each visit recording patient observations – for a second year in a row. Followed by personal satisfaction (15%) and better job security (11.4%).

Respondents said making a positive impact on their clients’ health and well-being is still their biggest motivator (60%). This is followed by flexible schedule (30%) and pay and benefits packages (5.7%).

Ways to reduce stress was the most common type of training caregivers would be interested in receiving (24%). Followed by understanding how to treat patients with specific illnesses (i.e., Alzheimer’s, Diabetes, etc.) (18%) and how to use additional equipment (i.e., medical and lift equipment, patient monitoring devices, etc.) (14%).

Pay was the most challenging aspect of being a caregiver (34%), followed by feelings of stress and exhaustion (14%), and risk of catching infectious diseases (i.e., COVID-19, RSV, pneumonia, flu, etc.) (12%) and technology that is hard to use (8.4%).

Higher pay was listed as the best tool or benefit to make the job of a caregiver easier (42%).  This is followed by rewards programs (25%), flexible hours (13%), and better tools and technology (13%)

See how HHAeXchange can work for you.