Elderplan Homefirst

Elderplan Homefirst

Provider Portal Questionnaire

HHAeXchange & Elderplan Partnership

Elderplan has partnered with HHAeXchange to leverage our platform for Personal Care Worker and CDPAS services providers. We are strong believers in the ability of their technology to help us communicate and work with you to ensure the best quality care of our members. Not only will this allow for a smoother partnership between your organization and ours, it will also make your work easier.

Through the HHAX platform we will be able to broadcast new home health aide cases to you, create and manage authorizations, confirm visits, and communicate certain types of issues in real-time.

In addition, the HHAX platform offers a robust agency management solution that can help streamline and automate time-consuming agency functions including placement, scheduling, compliance, and billing of services.

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to Elderplan for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits

  • Real-time two-way messaging with Elderplan

  • Free EVV solution for time & attendance and duty tracking

  • Electronic billing

Your Agency’s Options:

  • Agencies currently using HHAeXchange: You will be able to continue using HHAeXchange, utilizing the system’s Linked Contract functionality.

  • Agencies currently using another 3rd Party EVV Solution: Authorization data will become available in the HHAX Portal, rather than coming by fax. Schedule and visit data will be imported from your 3rd party system into HHAX. Please work with your EVV Vendor (e.g. Sandata or Arrow) to determine requirements to set up this interface.

  • Agencies not currently using HHAeXchange: You will receive an HHAX Portal in order to receive authorizations and submit claims/invoice data. HHAeXchange Business Development team will reach out to you for portal agreements.

Elderplan Communications:

Starting 11/13/2020, Elderplan will be sending out weekly communications for providers until the scheduled go-live date of 12/6/2020. Please find below copies of each of the communications: 

Important dates:

  • Targeting December  6th, 2020 for providers to begin using the HHAX Enterprise platform for all home health aide services.