Ohana HP Provider Information Center

Ohana HP Provider Information Center

Provider Portal Questionnaire

Simple Claims Billing and EVV Implementation for WellCare Hawaii

WellCare Hawaii has selected HHAeXchange, a web-based software solution, to collect confirmed homecare visits, create claims and provide workflow efficiency tools.

The first step in preparing for WellCare Hawaii  is to fill out the WellCare Provider Survey by June 4, 2018. The answers to your survey will allow us to set your agency up for success when it comes to processing your confirmed home care visits and preparing your claims.

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to WellCare for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits

  • Real-time two-way messaging with WellCare

  • Free EVV solution for time & attendance and duty tracking

  • Electronic billing

Your Agency’s Billing Options

Option 1: Our agency wants to use HHAeXchange’s EVV partner system, CellTrak EVV, provided by WellCare at no cost. Great! If you’ve indicated that you’d like to use HHAeXchange’s EVV partner, CellTrak EVV, the contact person listed on your survey will receive more information in the coming weeks, upload caregivers into the HHAeXchange Portal and begin processing EVV and claims.

Option 2: Our agency has an existing EVV system that we’d like to keep. It’s simple to connect your existing EVV system to WellCare through the HHAeXchange Portal. Ensure that you’ve completed the survey, and the HHAeXchange Integrations Team will coordinate with you to create an interface to process your existing EVV visits and claims.