Pennsylvania Community HealthChoices Info Center

Pennsylvania Community HealthChoices Info Center

Provider Portal Questionnaire

Simple Claims Billing and EVV Implementation for Pennsylvania Community HealthChoices

Community HealthChoices (CHC) Phase 3 begins in Pennsylvania on January 1, 2020, and the state’s three Managed Care Organizations (MCOs) – Amerihealth, PA Health & Wellness and UPMC – have selected HHAeXchange, a web-based software solution, to collect confirmed homecare visits, create claims to MCOs and provide workflow efficiency tools. 

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to the MCO for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits

  • Real-time two-way messaging with each MCO

  • Free EVV solution for time & attendance and duty tracking

  • Electronic billing

Your Agency’s Billing Options

Option 1: Our agency wants to use HHAeXchange’s free EVV system, provided by the MCOs. Great! If you’ve indicated that you’d like to use HHAeXchange’s free EVV system, the contact person listed on your survey will receive more information in the coming weeks on how to set up your agency’s 800 numbers, upload caregivers into the HHAeXchange Portal and begin processing EVV and claims.

Option 2: Our agency has an existing EVV system that we’d like to keep. It’s simple to connect your existing EVV system to the MCOs through the HHAeXchange Portal. Ensure that you’ve completed the survey, and the HHAeXchange Integrations Team – – will coordinate with you to create an interface to process your existing EVV visits and claims.

Important dates

January 1, 2018: CHC begins in Zone 1 (Southwest Pennsylvania) January 1, 2019: CHC begins in Zone 2 (Southeast Pennsylvania) January 1, 2020: CHC begins in Zone 3 (Remaining areas of Pennsylvania)

EPSDT Population in Pennsylvania

For information specific to the EPSDT population, please visit the market specific Provider Information Center page at: