Senior Whole Health Information Center

Senior Whole Health Information Center

Provider Portal Questionnaire
Provider Portal Questionnaire

HHAeXchange & Senior Whole Health of New York, a Molina Company Partnership

Senior Whole Health of New York, a Molina Company, has partnered with HHAeXchange to leverage our platform to implement Electronic Visit Verification (EVV) for Personal Care services. As part of the approach for the 21st Century Cures Act, Senior Whole Health of New York, a Molina Company, has elected to have HHAeXchange transmit EVV data via a web interface to eMedNY on behalf of the network providers.

Through the HHAX platform we will be able to electronically send new home health aide cases to you, manage authorizations, confirm visits using EVV, and most importantly send all communications in real-time.

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to Senior Whole Health of New York, a Molina Company for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits

  • Real-time two-way communications and messaging with Senior Whole Health of New York, a Molina Company

  • Free EVV solution for time & attendance and duty tracking

  • Electronic billing along with pre-billing review

Your Agency’s Options & Onboarding Process:

Enterprise Agencies currently using HHAeXchange: You currently pay for the HHAeXchange Full Enterprise platform. With Senior Whole Health of New York, you will be able to continue using HHAeXchange, utilizing the system’s enhanced Linked Contract functionality.

Enterprise Free Agencies currently using HHAeXchange’ s EVV tools: You had a free HHAeXchange portal created through completing an enrollment questionnaire for a previous implementation. You will be able to continue using HHAeXchange, utilizing the system’s linked contract functionality.

Enterprise Free Agencies currently using another 3rd Party EVV Solution (Existing EDI Providers): You had a free HHAeXchange portal created through completing an enrollment questionnaire for a previous implementation. You will be able to continue using HHAeXchange, utilizing the system’s Senior Whole Health Linked Contract functionality. Schedule and visit data will be imported from your 3rd party system into HHAeXchange to be billed to Senior Whole Health. Please work with your EVV Vendor to determine requirements to set up this interface and refer to the EDI Process tab for more details.

Agencies not currently using HHAeXchange: You will receive a free HHAeXchange Portal as part of this Implementation. Please complete the Provider Portal Questionnaire Form to ensure our team can create your unique credentials for access. Providers will have the choice to either use the free HHAeXchange EVV tools or select to integrate with their existing third party EVV system.

  • You will receive a welcome packet upon making an EVV selection and completing a the Provider Enrollment Form.

Important dates:

  • Learning Management System (LMS): September 7, 2022

  • Enhanced Linked Patient Experience Webinar: September 12 & September 15, 2022

  • System User Training Webinar: September 13, 2022

  • Go-Live Date: October 1, 2022.