West Virginia Provider Information Center
Electronic Visit Verification Solution for the State of West Virginia Department of Health & Human Resources
The West Virginia Department of Health and Human Resources (DHHR), Bureau for Medical Services has partnered with HHAeXchange to provide a free Electronic Visit Verification (EVV) and billing tool for member placement, scheduling, authorization management, communication, and direct billing for Home Health Aide services.
As part of West Virginia DHHR, we will need to gather more information from your provider agency. The first step for providers will be to fill out the West Virginia Home Health Provider Portal Enrollment Questionnaire found here.
Selecting an EVV Solution that Fits Your Provider Agency
As part of your participation with West Virginia DHHR, you have multiple options provided to you to ensure EVV compliance. All West Virginia DHHR providers must use the HHAeXchange platform through by choosing one of the two options listed below:
Option 1 – Agencies currently without an EVV Solution: You can be set up to use Free EVV tools from HHAeXchange for Homecare services.
If you chose this option, please find your HHAeXchange Provider EVV Welcome Packet here.
Option 2 – Agencies currently using another 3rd Party EVV Solution: You can use your existing EVV system and import visit data into HHAeXchange using Electronic Data Interchange (EDI). Please contact EDISupport@hhaexchange.com to begin your integration.
If you chose this option, please find your HHAeXchange Provider EDI Welcome Packet here.
Important Dates
Information Sessions – October 24, 2022 to October 28, 2022
System User Training Sessions – December 6, 2022 to December 8, 2022
Full Launch Go-Live Date – January 2, 2023
