Inflowcare is a comprehensive CRM software solution for homecare, addressing the complexities of patient intake and caregiver onboarding. Our solution assists homecare agencies in effectively streamlining patient intake and caregiver onboarding processes, starting from the initial lead stage and continuing until admission or hiring.

Overview & Key Features

Inflowcare helps homecare agencies streamline workflows, consolidate information, and boost transparency. We offer a range of features, such as unique workflows by service, document e-sign, SMS communication, and custom reporting and dashboards. Our strategic partnerships and integrations, including with Expert Medicaid Consultants, HHAeXchange, Webhooks, and Zapier, ensure a streamlined process for your agency’s operations. When ready, you can instantly transfer your data from Inflowcare to HHAeXchange with the click of a button!

Watch How Inflowcare Helps Homecare Agencies

Feature Highlights

  • Lead Capture and Tracking: Capture, track, and convert leads with Inflowcare’s streamlined CRM. Our system automatically assigns leads from all marketing pipelines, ensuring timely follow-ups for higher conversion rates.
  • Service Flows: Speed up and streamline your intake process by visualizing and managing your end-to-end processes with custom workflows for each service type.
  • SMS Communication: Communicate with patients and applicants directly from their profile with SMS/MMS messaging, templates for frequently sent messages, and centralized message history.
  • Document e-Sign: Save time on onboarding with our e-sign capabilities and automated form completion. Enter information once and have it populate across all forms. Built-in checkpoints ensure accuracy on the first try.
  • Multi-language Support: Built-in form translation makes it easy to reach applicants who prefer French, Russian, or Spanish and boosts application completion rates.
  • Task Management: Assign tasks among your team to facilitate communication and accountability, and know exactly who did what and when with our detailed task logs.
  • Notifications: Inflowcare’s real-time notifications keep your homecare staff informed and ready to act.
  • Appointment Scheduling: Our built-in scheduling tool lets you easily manage your homecare agency’s appointment scheduling needs with self-serve scheduling and automated reminders.
  • Customizable Reports: Receive custom reports automatically to support real-time decision-making. Track case status and progress and discover patterns to improve efficiency and maintain market position and performance.
  • HIPAA Compliant: Inflowcare is HIPAA compliant and adheres to industry best practices to ensure the privacy and security of our customer data.
  • Customer Support: At Inflowcare, we prioritize exceptional customer support. Our friendly and knowledgeable in-house team is always ready to assist our customers.


  • Help your agency eliminate paper and spreadsheets
  • Increase paperwork accuracy and collection timeliness
  • Reduce time to admission and time to hire
  • Streamline your patient and caregiver onboarding processes
  • Centralize all your workflows, tools, and data in one system
  • Gain real-time insight into your operations, open cases, and admissions
  • Lead your agency on the path to growth