The partnership strengthens HHAeXchange’s presence in Texas following the company’s appointment as the state-funded EVV system provider 

NEW YORK, August 16, 2023 – HHAeXchange, a leading provider of homecare management solutions for providers, managed care organizations (MCOs), and state Medicaid agencies, has announced a new partnership with personal care services provider Gentiva. The Texas-based company’s agencies throughout the United States – some of which operate under the Girling Personal Care brand in certain markets – will utilize HHAeXchange’s Enterprise Platform solution, which features enhanced scheduling, billing, compliance, and workflow efficiencies. 

“We are proud to support Gentiva in streamlining their operations to continue providing top-quality patient care,” said HHAeXchange President Stephen Vaccaro. “Our innovative Enterprise Platform is designed to allow users convenient access to the most effective homecare management solutions available. We’re honored by Gentiva’s selection of HHAeXchange and look forward to providing their team with excellent service.”

Gentiva connected with HHAeXchange years ago through mutual industry contacts and kept up with the company’s progress. Later, when Gentiva began to evaluate their Texas agencies’ need for a new solution, they spent 18 months investigating and vetting major vendors in the homecare management software space. Seeking a third-party, EVV-agnostic, cloud-based system, Gentiva narrowed the pool to two vendors who could meet the company’s needs while enhancing caregivers’ mobile experiences through simplified scheduling and coordination options. However, as Gentiva Personal Home Care President Richard Bruner pointed out, cost effectiveness and EVV prowess factored heavily into the final decision, which led to the selection of HHAeXchange.

Through implementation of the Enterprise Platform, the Gentiva team hopes to simplify administrative processes and create efficiencies across all operations, leading to enhanced cost savings and improved staff management. The company’s previous solution required intensive paperwork for all non-caregiver needs, such as field supervisor visit capture. HHAeXchange’s form-building features will contribute substantially to the establishment of a paperless platform.

“We are confident in our selection of HHAeXchange to provide a single solution and training platform for all our current state EVV and aggregator needs, thus elevating our personal care services and boosting agency efficiency,” Bruner said. “Previously, implementing EVV interfaces with all of our different state Medicaid agencies strained IT resources. HHAeXchange eliminates that issue for us, and the caregiver mobile app will lead to improved hours capture, visit compliance, and reduced time spent on manual processes for the coordinators.”

HHAeXchange was recently chosen to provide the state-funded EVV system for providers in Texas. The company’s leadership is also committed to forging relationships with other agencies in the state to understand the best ways to meet caregivers’ needs.

About Gentiva

Gentiva is a family of industry-leading hospice, palliative and personal care providers with more than 430 locations and 30,000 associates meeting the needs of patients and their families across 36 states. Our place is by the side of those who need us, offering assistance with daily living and helping patients and their families manage the physical, emotional and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Michelle Rand, Alloy, on behalf of HHAeXchange

About HHAeXchange

Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid home and community-based services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. For more information, visit or follow the company on Twitter, LinkedIn and Facebook.