A Complete Homecare Management Solution for Illinois

Designed to manage all of your member and compliance needs, simplify daily tasks, and streamline your business operations.

Illinois-homecare-evv-med-ctr

Meet the State-Sponsored EVV Vendor in Illinois

The Illinois Department of Healthcare and Family Services and the Illinois Department on Aging have partnered with HHAeXchange to help Community Care Program (CCP) In-Home Service providers remain compliant with state and federal Electronic Visit Verification (EVV) law, and ensure a simplified, user-friendly, and seamless experience. 

Beyond the State-Sponsored EVV Portal  

The HHAeXchange platform offers a lot more than just EVV. HHAeXchange’s Enterprise solution is a complete homecare management solution, providing incremental functionality for a paid subscription on top of the state-sponsored HHAeXchange Portal (which is available at no cost to all providers in Illinois).  

With the HHAeXchange Enterprise solution, you can oversee all your members and compliance needs, streamline the management of your business operations, and much more.

Tasia Phassos, Hellenic Foundation

Tasia Phassos
Community Care Program Manager, Hellenic Foundation

Top Features Available to Illinois Providers with HHAeXchange’s Enterprise Solution

Fast, Accurate, & Easy Billing  

Reduce denials and increase cash flow by efficiently managing AR, cash posting, collections, expenses, and private pay.  Supports paper and  837P, 837I claim formats.

Save Time with Scheduling 

Streamline the scheduling process by easily matching service providers and participants to create schedules that stay compliant and best align with member needs. 

Payroll & Attendance Simplified 

Effortlessly track overtime, PTO, absences, and training and integrate with your payroll solution to streamline the process for your office staff. 

Comparing HHAeXchange Features

State-Sponsored Portal

Standard Features & Implementation

Electronic Visit Verification
  • Mobile App  
  • Telephony in English & Spanish  
Mobile App
  • GPS Clock-In / Clock-Out 
  • Multi-Language Support
  • Plan of Care Duty Tracking 
  • Directions to Next Shift 
  • Offline Mode (for areas with no service) 
  • Multi-media Visit Notes
Provider Agency ENT Portal
  • Authorization Management 
  • Master Week Creation 
  • Clock-In / Clock-Out Call Exception Dashboard 
  • Manual Visit Creation 
  • Profile Management (Provider, Client, Caregiver) 
Data Management
  • Out of Box Reporting (Standard EVV reporting)
  • HITRUST, HIPAA/HITECH, SOC 1 & SOC 2 Type 2

Enterprise Platform

Standard Features + Enhanced Features
& Personalized Implementation

Mobile App 
  • Caregiver HR Compliance Review 
  • New Open Shift Broadcast / Acceptance 
  • Two-Way Chat with Office 
  • Value-Based Data Collection (Care Insights) 
Provider Agency ENT Portal
  • Referral Management (Sales Campaign)
  • Operational Efficiency Worklists 
  • New Open Shift Broadcasting 
  • Caregiver Availability / Skillset Search  
Fiscal/Revenue Cycle
  • Pre-Billing Claims Scrubbing
  • eBilling (837) including IDOA and Union Billing
  • Private Pay Billing
  • Accounts Receivable Management 
  • Cash Posting Management 
  • Collections Management 
  • Travel Time and Expense Management   
  • Custom Payroll Integration 
Data Management
  • Report Builder (Ad-Hoc and Custom Reporting)
  • Automatic Subscriptions to Reports
  • Paperless Document Management
  • Business Intelligence Dashboards – add-on
  • Database Replication via AWS – add-on
Clinical
  • Doctor’s Order (485) Creation 
  • Doctor’s Order (485) eFax – add-on 
  • Clinical Documentation (Assessment/Reassessments)     
HR & Compliance
  • Caregiver Medical Compliance Tracking  
  • Caregiver Training Compliance Tracking  
  • Absence / PTO / Training Management  
  • Overtime Tracking and Avoidance 
  • Automatic Member Eligibility List Checking 
  • Automatic Caregiver Exclusion List Checking,    including IL state-specific databases:
    – OIG Provider Sanctions
    – Illinois Department of Financial and Professional Regulation    
Integrations
  • HHAeXchange Partner Integration (Connect HHAeXchange platform with complementary, industry-leading solutions)   

Meet with HHAeXchange’s Illinois Experts

Now is the time to meet with our Illinois homecare experts, to learn what HHAeXchange’s Enterprise solution can do for you and your agency.