What’s new
at HHAeXchange

  • Operational Efficiency
  • Billing
  • Enhancements

Invoice Merging by Export Code

A new billing enhancement is giving agencies greater control over how claim lines are grouped, resolving a long-standing pain point where multiple service codes mapping to the same payer billing code were triggering unnecessary claim rejections.

  • Visits with the same Export Code now consolidate into a single claim line
  • Eliminates duplicate claim flags caused by modifier differences
  • Claims are generated the way payers expect to receive them
  • Configurable at the contract level
  • Fewer downstream rejections and less manual rework

  • New York
  • Payer Compliance
  • Enhancements

Conflict Management Enhancements

A new billing enhancement is giving agencies greater control over how claim lines are grouped, resolving a long-standing pain point where multiple service codes mapping to the same payer billing code were triggering unnecessary claim rejections.

Screenshot-2026-05-21-at-10.33.03-AM-1
  • In-service conflicts disabled so false flags are reduced
  • Reduced time-distance conflict sensitivity
  • Bulk status changes and internal notes now available
  • Cleaner filtering and navigation throughout

  • EVV Compliance
  • Caregiver Experience
  • Scheduling

Cluster Care for Group Service Models

Caregivers serving multiple patients in shared care settings can now clock in and out once for all related visits on the mobile app, eliminating repeated entries for each patient.

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  • Single EVV clock-in for all group visit patients
  • Reduced caregiver admin workload
  • Smarter scheduling to catch issues early
  • Bulk EVV exception management
  • Accurate, compliant documentation

Manage care, compliance, and payments—all in one platform.

Elevate member experiences and health outcomes with HHAeXchange, the software that connects the entire HCBS ecosystem.