Payroll
CarePay pulls verified visit data straight from HHAeXchange, so every caregiver is paid accurately and on time — with taxes, overtime, and compliance handled automatically.
Goal Tracking
Connect care plans, goals, and visit documentation in one place, so agencies can see progress in real time and step in exactly when it’s needed.
Billing
Expert revenue cycle management that helps agencies improve cash flow and reduce billing headaches.
Visit Maintenance now handles more of your day-to-day work directly, from filtering and reprocessing to correction requests, so you spend less time jumping between screens or waiting on manual fixes.
When a new payer contract goes live, agencies often end up with duplicate patient records. The new Bulk Patient Merge wizard finds the matches and merges them for you, so nothing gets lost and nothing gets missed.
Agency admins can now pull a patient’s Plan of Care (POC) directly into the form they’re completing, auto-populating the relevant care plan details so documentation always matches what’s active.
Your account is now protected by three new layers of security that work in the background, so protection doesn’t add extra steps to your day.
Two-way chat now lives directly inside the app that caregivers already use to clock in and out — no separate app, no texts, no phone tag.
Conversations lets payers, providers, members, and caregivers communicate in one shared thread — across every portal — replacing the phone calls, emails, and disconnected notes that slow care decisions down. Everyone sees the same history, so nothing falls through the cracks.
Elevate member experiences and health outcomes with HHAeXchange, the software that connects the entire HCBS ecosystem.