Billing for homecare agencies isn’t just about crunching numbers—it’s the lifeline that ensures smooth operations and timely payments. That’s why, throughout October, we dedicated our efforts to enhancing our billing functionality. 

Billing Review Page Performance Improvements 

The Billing Review page flags visits that have errors or violate a rule stipulated by the payer. This page allows providers to address these issues before they send the claims out for payment, greatly reducing the chance of denials.  

We understand the importance of this page and want it to be as simple as possible for our users, which means keeping it up-to-date and streamlining its content. When we found that many of the longstanding rules are no longer in use, we knew it was time to make a change. So, to optimize the performance of the page and its efficiency for providers, we have removed old rules that no longer apply and simplified rule descriptions. 

Speed is the name of the game when it comes to homecare billing. The faster providers can bill, the sooner they can get paid. Improving the performance of this page will do just that. 

Limit Claims on Invoices Per Invoice Type (UPR) 

In some cases, payers put limits on the number of claims they will accept at one time. Before this update, agency administrators handling billing had to keep track of this on a payer-by-payer basis – usually in a spreadsheet or reference sheet of some kind. Our new configuration takes the guesswork out of this process. Now, providers can configure limits on the number of claims on invoices, per Invoice Type (837P or 837I), based on each contract. They can do this when they first set up the payer, ensuring the correct number of claims are sent per invoice no matter who handles billing.  

This creates a more efficient billing process for their administrators, ensures that they are paid correctly, and minimizes the risk of payment denials or holds. 

Condition Code Field in Billing 

Adjusting claims is never anyone’s favorite task, but when providers must, it should be as simple as possible. Now when providers resubmit a claim, the condition code field will be shown in the claim adjustment window. The Condition Code applies to the selected Contract and Service Code. The Condition Code field is also available when submitting an original claim type via our Claims E-Submission Batch page. 

This enhanced visibility means fewer steps, less digging, and a more simplified claim adjustment process. 

Get All the Latest Product Updates 

Our recent updates to the billing features of our homecare agency software are designed to simplify processes and ensure accuracy, making it easier for both providers and administrators. It’s like upgrading your favorite gadget to the latest version—smoother, faster, and hassle-free. 

But here’s the exciting part: these improvements are just the beginning. We have a lineup of exciting features and enhancements in the pipeline. To stay in the loop and discover these product updates firsthand, join our monthly Product Pulse webinars. These webinars offer a deeper dive into our innovations, giving valuable insights and tips on how to make the most of our software. You can check out October’s webinar here.