HHAeXchange will provide Texas homecare agencies with the resources needed to improve compliance and health outcomes

New York, August 8, 2023HHAeXchange, a leading provider of homecare management solutions for providers, managed care organizations (MCOs), and state Medicaid agencies, announced today the company has been selected to serve as the subcontractor in providing the state-funded Electronic Visit Verification (EVV) system in Texas. HHAeXchange’s EVV solution – serving both Agency and Consumer-Directed Services (CDS) providers – is scheduled to go live Oct. 1, 2023, at no cost to providers.

The HHAeXchange platform will enable homecare providers to easily meet Texas state requirements, offering a streamlined experience for both back-office staff and service providers. In addition, Texas providers will benefit by leveraging the HHAeXchange Portal for workflow efficiencies such as schedule management, simple data migration from past years, seamless submission of homecare visits to the EVV Aggregator and the direct submission of EVV-compliant claims.

As part of the contract, HHAeXchange’s Portal will be available at no cost to program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers. Beginning in July and running through August, HHAeXchange will host caregivers and agency owners at multiple information sessions that will include a demonstration of the HHAeXchange Portal, an overview of the transition and answers to any questions providers might have about the new EVV system.

“The HHAeXchange team is incredibly pleased to serve as the only state-funded EVV vendor, providing the necessary tools for gathering Texas’ Medicaid visit data as part of a purpose-built solution designed to fit the state’s changing homecare needs and requirements,” said Stephen Vaccaro, President of HHAeXchange. “In supporting the state of Texas, we can ensure our software is helping all involved meet their individual goals and compliance requirements while keeping member care at the forefront – where it belongs.”

HHAeXchange’s user-friendly interface, convenient features and additional benefits were designed to support providers throughout the various stages of a patient’s homecare journey, decreasing homecare workers’ administrative duties and streamlining workflows. The solution differentiates itself from typical EVV models with the industry’s most comprehensive connected-care framework, data-powered focus and cost savings, valuable self-direction tools and compliant-responsive technology, such as a robust mobile application available in over 20 languages.

The technology integrates seamlessly with homecare agencies’ systems to connect payers, providers and caregivers. Allowing all parties to collaborate and communicate with ease results in improved efficiency, transparency and compliance. Additionally, payers are given helpful insights into their providers’ performance as well as their members’ health and progress, which contributes to improved outcomes and potentially lowers costs.

Homecare in Texas touches a significant portion of the state’s Medicaid recipients. Approximately 250,000 Medicaid beneficiaries receive in-home personal care services that are currently subject to EVV or will be as of Jan. 1, 2024. As the state-funded EVV vendor, HHAeXchange will support approximately 235,000 homecare service providers and 18,000 Consumer Directed Services employers.

To register for an information session webinar, go to hhaexchange.com/txinfowebinars. To learn more about the new state-funded EVV system for homecare providers throughout Texas, visit the Texas Health and Human Services website.

Michelle Rand, Alloy, on behalf of HHAeXchange
Provider, Payer

About HHAeXchange

Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid home and community-based services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. For more information, visit hhaexchange.com or follow the company on Twitter, LinkedIn and Facebook.