ACCESS Nursing Streamlines Operations with HHAeXchange

ACCESS Nursing provides home health care, private nursing, and specialized therapies for a variety of conditions, with the goal of surpassing today’s standards of patient care. Founded in 1985 by Louise Weadock, a registered nurse, ACCESS was built on the belief that all patients should be treated with comfort, dignity, and excellence.

The company operates in private and hospital-based offices in New York City, Westchester County, and New Jersey. As a Joint Commission-certified healthcare services agency, ACCESS guarantees all of their healthcare professionals have the necessary experience and certifications for their assigned roles, prior to entering the workplace.

Challenge

ACCESS Nursing was utilizing a number of different software platforms for their business and reporting needs, making for a finance reporting nightmare. As legislative changes regularly occur in the home health and nursing industry, their solutions struggled to keep up. ACCESS’ leaders needed a solid foundation to rely on – one centralized platform that could ensure caregivers get paid on-time, deliver accurate data to auditors, and save their employees’ time overall.

Solution

ACCESS Nursing chose HHAeXchange to consolidate all of their scheduling, billing, and compliance needs into one platform. From compliance tracking and case broadcasting to observing patient trends, HHAeXchange streamlines care operations for patients, providers, and ACCESS’ team members. It also saves administrators time with its billing and payroll generation capability and scheduling features.

HHAeXchange’s user-friendly interface allows all of ACCESS’ team members to utilize the software effectively, and onsite training ensures each employee gets the most out of the solution. ACCESS can now report on data from all its locations, knowing their information is 100% secure.

Communication is everything in this industry, and you get into business with whom you trust. You build trust by communicating, and that’s what HHAeXchange allows me to do with my caregivers, and with my clients.”

– Louise Weadock, Founder & CEO, ACCESS Nursing.

Results

“Overall, HHAeXchange saves you time, saves you money, and makes sure you play by the rules by keeping you compliant,” said Louise Weadock, founder and CEO of ACCESS Nursing. “It’s a one-stop-shop solution— everything we need is under one umbrella. This platform makes a very tough job more fun.”