evv problems

EVV Compliance Issues

“We’re doing everything right, but we’re 
still falling short of EVV requirements.” 

You’ve trained your caregivers, adopted software, and monitored clock ins/outs. Yet visits go unlogged, data is missing, and hitting EVV compliance targets feels just out of reach.

For many agencies, the culprit isn’t effort—it’s a tangle of inconsistent caregiver behavior, system limitations, and regulatory fragmentation. And when EVV is unreliable, so is your revenue. 

Common homecare challenges with EVV include:

  • Caregivers forgetting to clock in or out 
  • Scheduling confusion leading to non-compliant visits 
  • Language or training gaps with staff 
  • GPS issues in remote areas 
  • Shifting state and payer requirements 

These challenges may feel out of your hands, but they’re not. With the right technology and support, consistent EVV compliance is absolutely within reach. 

EVV Problems Conference

Homecare agencies that partner with HHAeXchange have access to: 

  • A caregiver mobile app with compliance reminders, accurate GPS, and reliable offline mode 
  • EVV dashboards to flag issues before they become denials 
  • Built-in onboarding to help caregivers adopt tools quickly 
  • Support for multi-payer contract compliance 
  • Seamless visit tracking and back-office workflows  

Stay compliant and confident with HHAeXchange

Silveroak Home Health Care Logo
Hear from our customer

The EVV process with HHAeXchange is seamless. You have full visibility into what’s going on, so you can keep track of visits and address what you need to before anything slips through the cracks.

Johannes Sanchez

Office Manager, Silveroak

Get the full story

Explore Further

See More Resources

Ready to take control of your 
EVV compliance?

See how HHAeXchange can help your agency close compliance gaps, reduce denials, and simplify visit tracking from the very first clock-in.