Billing Denials

“Our claims keep getting denied, and we don’t know how to fix it.”

Every denial is a delay in delivering care—and a hit to your bottom line.

You submit claims expecting full reimbursement, but then denials start rolling in. And each one sets off a costly cycle of rebilling, research, and lost time. But it’s not always human error; it’s often system error, data mismatch, or a lack of checks before submission.

Common billing denials challenges for homecare agencies include:

Wrong codes, missing fields, or format mismatches
Manual processes causing frequent data entry mistakes
No pre-checks for eligibility, EVV, or authorizations
Timely filing issues
Outdated or disconnected systems causing claim rejections

Managing denials shouldn’t be part of your routine. HHAeXchange helps agencies catch claim issues before they’re submitted, helping reduce rework, speeding up payments, and putting time back in your team’s day.

Built-in billing tools that stop denials before they start

Claim scrubs proactively identify issues pre-submission
Eligibility and authorization checks are built into the billing flow
Tailored exports that match payer-specific formatting
Denial dashboards that track trends and root causes

Stay proactive and submit claims with confidence with HHAeXchange

Hear from our customer

With the reporting tools in HHAeXchange, you can see where your agency is moving or where there is a problem, what needs action. That precious time can then be spent on fixing this problem rather than analyzing and finding it.

Kateryna (Kate) Kovalenko

Director of Operations, Countrywide Home Care

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Tired of chasing down preventable denials?

See how HHAeXchange helps you submit clean claims the first time with automated checks, real-time reporting, and fewer billing headaches.